沐特行銷 Mint Marketing

Social Media Management

Social media is your brand's shop window. We manage Instagram and Facebook pages starting from a social audit, then build a focused strategy. With sharp copywriting and eye-catching design, we fill the information gaps on your channels, strengthen your brand's influence and turn casual followers into loyal customers.

What is Social Media Management?

Social media management is the most direct, everyday channel between a brand and its customers. On Instagram, Facebook and Threads, valuable content builds reach and engagement over time. Every post is a chance to talk with your audience — gradually building brand identity and goodwill, and turning followers into customers who come back and recommend you.

What's included

  • Brand voice & visual style
  • Monthly content planning & production
  • Community engagement & replies
  • Campaigns & seasonal promotions
  • Reels scripts
  • Interactive Stories

Common problems

Posts feel flat and followers have stalled?

You rack your brain for content ideas, but posts sink without a trace and engagement never takes off.

No time to manage your channels?

You want an active social presence but have no dedicated social media manager, so your account goes quiet for weeks at a time.

Benefits

More exposure

  • Images, copy and Reels in a mix of formats that attract your target audience
  • Keyword and hashtag strategy to improve discoverability
  • Creative campaigns and giveaways to expand organic reach

Stronger brand image

  • Consistent visuals and tone of voice for a more professional feel
  • Storytelling that builds emotional connection and brand depth
  • Fast replies that bring you closer to your followers

Loyal fans

  • Data analysis to identify your most valuable fans
  • Exclusive activities and offers for loyal followers
  • Turning your channels into an emotional bond between brand and customer

Our process

  1. Social audit: We build a focused strategy, improve customer touchpoints, fill information gaps and strengthen brand influence.
  2. Content planning: We plan post themes around your goals and write clear, engaging content for your audience.
  3. Visual design: We design scroll-stopping images based on how people browse, lifting clicks and engagement.
  4. Performance review: Visual reports track reach, engagement and follower growth so we keep refining the content.

FAQ

How do you increase post reach?

Beyond quality content, we use Reels and carousels to increase dwell time, and combine them with hashtag and keyword strategy.

Do you create the content too?

Yes. Our senior copywriters and designers handle everything from topic selection to writing and design, so every post is high quality.

How do you find the right audience?

Through a social audit we analyse metrics such as purchase influence, engagement rate and shareability to identify potential customers and choose the right target market.

How long until we see results?

Improvements in brand recognition and engagement usually show within 1–2 months, but building loyal fans takes longer. We recommend evaluating results over a 3–6 month cycle.